Privacy policy

PRIVACY POLICY
WHO WE ARE
Lumavyn is operated by Lumavyn (the "Data Controller").
  • Business Address: 11 The Poplars, Birmingham, B66 4PG.
  • Contact: hello@lumavyn.co.uk
WHAT DATA WE COLLECT
When you place an order, buy a pre-order item, or create an account, we collect: your name, email address, delivery address, phone number, and payment information (processed securely by Shopify Payments — we never store card details). We also collect browsing data via cookies.
HOW WE USE YOUR DATA
  • To process and fulfil your orders and pre-order manufacturing reservations.
  • To send order confirmations, pre-order status adjustments, and shipping updates.
  • To send marketing emails (only with your explicit consent).
  • To improve our website and customer experience.
LEGAL BASIS (UK GDPR & DATA PROTECTION ACT 2018)
We process your data under the following lawful bases:
  • Contract Performance: Required to process payment and fulfil your physical order or forward pre-order sale.
  • Legitimate Interests: To run, secure, and optimize our e-commerce platform.
  • Consent: For any marketing opt-ins you choose.
YOUR RIGHTS
Under UK GDPR, you have the right to access, correct, restrict processing, or request deletion of your data. To exercise any right, email hello@lumavyn.co.uk.